Tesla stands at the forefront of global transformation by accelerating the shift toward sustainable abundance. The organization is dedicated to shaping a future powered by clean solar energy, supported by advanced battery storage systems, and driven by electric transportation. Every innovation reflects a commitment to reducing environmental impact while redefining how energy is generated, stored, and consumed. Through continuous technological advancement, Tesla contributes to a cleaner, more resilient world where sustainable solutions are accessible at scale.
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Talent development remains a core pillar of Tesla’s growth strategy. The organization actively attracts and nurtures highly skilled professionals from across the globe, spanning a wide range of disciplines. With headquarters located in Texas, Tesla operates six large-scale, vertically integrated manufacturing facilities across three continents. These factories combine engineering, production, and innovation under one ecosystem, enabling efficiency, quality control, and rapid product development. Supported by a workforce exceeding 100,000 employees, Tesla applies a first-principles approach to the design, manufacturing, sales, and servicing of products, all managed internally to ensure consistency and excellence.
Teams function within a unique, non-conventional environment that encourages cross-disciplinary collaboration. Innovation thrives through open dialogue, critical thinking, and a culture where challenging ideas is expected. Every team member contributes to solving some of the most complex and meaningful challenges facing the modern world. Progress is driven by curiosity, accountability, and a shared belief in building a more sustainable future through action, not compromise.
Open Positions & Qualifications
Service Supervisor – Dubai
About the job
What To Expect
At Tesla, our Service Supervisors are the front-line leaders of our Service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations as well as proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy. Our Service Supervisors consistently deliver excellent results across both people leadership and business operations. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand.
What You’ll Do
Supervise the health and safety compliance across the service center, setting the tone and always leading by example,Oversee service advisors to achieve KPIs including, but not limited to, customer satisfaction, productivity, Fix Right First Time, profitability, and cost savings,Monitor performance consistently and be responsible for quality within the service center, reporting progress to management daily, together with any specific incidents,Identify any roadblocks disturbing service center flow and ensure that each advisor has the tools and training to perform their role,Ensure that work standards procedures are up-to-date, accurate and that all work is compliant,Hold daily meetings with the team, outlining expectations and workload for the day ahead,Act as the main point of contact across the service advisor team, connecting with customers directly if required to limit escalation cases,Plan, prepare and distribute the work for service advisors based on skill level, capacity, and resource,Motivate, lead, and inspire the team in continuous improvements and efficiencies,Conduct regular one-to-ones and feedback sessions with service advisors, providing constructive and clear coaching and following up on development plans and any personnel cases,Identify any training needs within the team and arrange relevant training courses as required,Liaise daily with internal teams across the service center
What You’ll Bring
Significant manager experience in customer service & operations with proven track record of meeting and exceeding targets and goals,Proven ability to lead by example and be innovative with processes and efficiencies,Analytical ability to understand and impact key performance indicators,Problem solving initiative to fix problems when they arise, but also understand why and how they happened,Strong experience in coaching and managing performance on a team and individual level,In-depth knowledge of service processes and ability to translate this in a manner that motivates your team to exceed targets,Ability to motivate a team, to engage and facilitate others to achieve and succeed,A calm considered approach with exceptional communication skills,Digitally savvy – ability to adopt and adapt quickly to new technology and systems,Good knowledge of MS Office,Able to communicate, read, and write effectively in the English language,Must have and continue to maintain a valid driving license and safe driving record,Performs well in an agile, fast-paced environment where things can change very quickly,Perform, think, and lead well under pressure.GCC Valid driver’s license.
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Service Technician, Dubai
About the job
What To Expect
We are looking for talented Automotive Technicians for Tesla’s Service Centers. At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers.
What You’ll Do
Service, repair and improve: Working with Tesla specific software and tools you will be performing repairs and maintenance on all types of Tesla vehicles,Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards,Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience,Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
What You’ll Bring
Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries,Technically qualified: You ideally have relevant certification to perform vehicle repairs. However, this is not a requirement,A good communicator: You speak and write English well and know how to get your point across clearly and respectfully,Safe to drive: We require you to hold a GCC full driver’s license,Flexible: You may work in shifts to support your team, which may include weekends, morning, and evening shifts. You are willing to travel for mobile repairs, when needed.
We offer
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to succsssThe chance to work with innovative technology, advanced tools, and software,Ongoing training and development to help you grow your skills and career,A competitive compensation and benefits package including Tesla shares
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