NMC Physiotherapy In Charge CAREERS:APPLY NOW FOR THE LATEST VACANCIES

NMC Healthcare is one of the largest private healthcare networks in the United Arab Emirates, playing a pivotal role in shaping the country’s healthcare landscape for nearly five decades. Established in 1975, NMC Healthcare has grown steadily to become a trusted name synonymous with quality, compassion, and clinical excellence. Over the years, the organization has earned the confidence of millions of patients across the UAE and internationally by delivering reliable, patient-focused healthcare services that meet the highest global standards. With a comprehensive network of hospitals, medical centres, and specialised facilities, NMC Healthcare provides a wide range of medical services designed to address the diverse healthcare needs of the communities it serves. From primary care and outpatient services to advanced tertiary treatments, the organisation remains committed to offering accessible and integrated healthcare solutions. Its long-standing presence reflects a deep understanding of regional healthcare needs combined with international best practices. Since its inception, NMC Healthcare has maintained a strong focus on delivering high-quality, personalised, and compassionate care. Each patient interaction is guided by the belief that healthcare extends beyond diagnosis and treatment. Emphasis is placed on understanding individual needs, respecting patient dignity, and delivering care that supports physical, emotional, and mental well-being. This patient-centric philosophy has been instrumental in building long-term trust and strong relationships with patients and their families. NMC Healthcare has played an integral role in strengthening the UAE’s healthcare infrastructure. Continuous investment in medical technology, clinical expertise, and facility development has enabled the organisation to offer advanced diagnostic and treatment capabilities across multiple specialties. These efforts contribute significantly to improved patient outcomes and reinforce its position as a leading healthcare provider in the region.

Equally important is the organisation’s internal culture, which is built on collaboration, innovation, and continuous learning. A positive and inclusive work environment empowers healthcare professionals and support teams to perform at their best. By encouraging knowledge sharing, professional development, and cross-functional teamwork, NMC Healthcare fosters a culture where excellence in care delivery is a shared responsibility. Employees are supported in their pursuit of growth, enabling them to contribute meaningfully to patient care and organisational success. Healthcare at NMC is also viewed through a broader societal lens. Beyond clinical services, there is a strong commitment to promoting preventive care and healthy lifestyles within the community. Health awareness initiatives, education programs, and wellness-focused services aim to support individuals in making informed choices about their health. This holistic approach underscores the belief that long-term health outcomes are improved through prevention, education, and community engagement. The organisation’s purpose is clearly defined: to deliver personalised care that truly matters. This purpose drives every aspect of service delivery and serves as a guiding principle for decision-making at all levels. It reflects a commitment to making a meaningful difference in the lives of patients, families, and communities by ensuring that care is tailored, compassionate, and impactful.

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NMC Healthcare’s vision is to become the preferred healthcare system within the communities it serves. This vision represents a future focused on trust, accessibility, and clinical excellence. Achieving this vision requires continuous improvement, innovation, and a steadfast commitment to meeting evolving healthcare needs. It also reflects a long-term ambition to set benchmarks in quality, safety, and patient satisfaction across the healthcare sector. Clear strategic goals support this vision. Central to these goals is the delivery of high-quality patient outcomes through the development of an integrated healthcare system. By enhancing coordination across facilities, services, and geographic locations, NMC Healthcare aims to ensure seamless patient journeys and consistent standards of care. Operational efficiency, supported by robust systems and processes, enables the organisation to optimise resources while maintaining excellence in service delivery.

Core values form the foundation of NMC Healthcare’s identity and operations. Safety remains a top priority, ensuring that patients and employees are protected through rigorous standards and protocols. Excellence drives a commitment to clinical quality and continuous improvement. Ethics and trust guide professional conduct and reinforce transparency, accountability, and respect. Collaboration encourages teamwork and shared responsibility, recognising that the best outcomes are achieved when individuals work together toward common goals. These values shape behaviour, inform decision-making, and define expectations across the organisation. They ensure that integrity and professionalism remain central to every interaction and initiative. Guided by these principles, NMC Healthcare continues to strengthen its reputation as a leading healthcare brand in the region. For professionals seeking a meaningful and rewarding career in healthcare, NMC Healthcare offers an environment where expertise is valued, growth is encouraged, and contributions make a tangible difference. Joining the organisation means becoming part of a legacy dedicated to improving lives through compassionate, high-quality healthcare.

Physiotherapy In Charge

Sharjah, United Arab Emirates

Job Description

Under the direction and guidance of the Group Chief Clinical Officer, the Director – Physiotherapy Services provides strategic direction and leadership for all physiotherapy functions across NMC Healthcare facilities. The role is accountable for establishing group-wide standards, protocols, and performance benchmarks to ensure safe, effective, and evidence-based patient care. Working collaboratively with clinical and administrative leaders, the Director drives service excellence, operational efficiency, staff competency development, and compliance with national and international accreditation standards. The position plays a key role in expanding physiotherapy services, introducing innovative rehabilitation programs, and supporting the organization’s overall vision of delivering high-quality, patient-centered care. 

Responsibilities

• Provide strategic leadership, direction, and coordination for all physiotherapy and rehabilitation services across NMC Healthcare Group, under the guidance of the Group Chief Clinical Officer.
• Develop and implement a Group-wide Physiotherapy Strategy, aligning with NMC’s clinical excellence framework and organizational goals.
• Establish and lead the Physiotherapy Services Council/Committee to drive standardization, governance, and cross-facility collaboration.
• Ensure the consistent application of evidence-based physiotherapy standards, protocols, and pathways across all NMC facilities.
• Monitor and evaluate physiotherapy service performance across the group through regular data review, benchmarking, and KPI reporting, ensuring compliance with JCI and local regulatory requirements.
• Lead group-level workforce planning for physiotherapy, including staffing models, recruitment strategies, training programs, and career development pathways.
• Provide expert advisory support to hospital management teams on clinical rehabilitation infrastructure planning, space design, and equipment procurement.
• Collaborate with the Finance and Operations teams to optimize resource utilization, manage budgets, and maximize service profitability across the group.
• Identify opportunities for service expansion, outreach programs, and new rehabilitation modalities to strengthen NMC’s market position in physiotherapy and allied health services.
• Optimize and oversee the creation and implementation of specialized rehabilitation programs, including Orthopedic, Neurological, Cardiac, and Post-Surgical Rehabilitation.
• Drive clinical quality improvement initiatives to ensure safe, efficient, and patient-centered physiotherapy care.
• Maximize billings and claims by ensuring effective, accurate, and timely clinic documentation, coding, and patient record management.
• Maintain accurate patient and service data, analyzing statistics to forecast demand, identify trends, and guide strategic planning.
• Maintain confidentiality and professional ethics in accordance with the NMC Code of Conduct and all relevant policies and regulations.
• Work collaboratively as part of a multidisciplinary care team, ensuring integrated rehabilitation services within patient care plans.
• Supervise, mentor, and support physiotherapy heads, senior therapists, and staff across facilities to maintain consistent standards and competencies.
• Contribute to the development and review of clinical practices, procedures, and protocols relevant to physiotherapy and rehabilitation services.
• Participate in and lead quality improvement and accreditation activities, ensuring compliance with national and international standards.
• Ensure physiotherapy teams maintain current professional registration and meet continuing education requirements as per DH, DOH, MOHAP, or other applicable regulations.
• Actively promote a culture of learning and innovation within physiotherapy teams through in-service training, workshops, and knowledge-sharing initiatives.
• Participate in scheduled performance appraisals and support staff in achieving professional development goals.
• Demonstrate flexibility, organization, and resilience in managing competing priorities and challenging operational environments.
• Streamline physiotherapy workflows to ensure efficiency, seamless patient care, and alignment with NMC’s patient experience standards.
• Collaborate with HR, Quality, and Clinical Education departments to design and implement competency-based training programs across the group.
• Ensure adherence to health, safety, and infection control protocols, fostering a safe and compliant work environment.
• Contribute to research and innovation initiatives in physiotherapy and rehabilitation, promoting publication, presentation, and participation in academic forums.
• Represent physiotherapy services in Group Clinical Leadership Committees, Patient Safety & Quality Forums, and strategic taskforces, ensuring the profession’s voice is reflected in organizational decisions.

Occupational Safety and Health Management Systems (OSHMS)

• Comply with reasonable OSH instructions, policies, and safe working procedures.
• Use appropriate personal protective equipment and safety systems.
• Be familiar with emergency and evacuation procedures.
• Not willfully or recklessly endanger anyone’s health and safety.
• Assist with the preparation of risk assessments.
• Report OSH hazards, incidents, near misses, and issues.
• Reduce, reuse, and recycle waste as much as possible.
• Attend all OSH trainings, awareness programs, and mock drills.
• Participate in OSHMS audits and inspections, ensuring standards are maintained.

Prevention and Control of Infection (PCI)

• PCI is everyone’s responsibility.
• Read and implement the NMC PCI Policy and Strategy to maintain the highest standards of cleanliness.
• Reduce the risk of infection in patients, staff, and visitors.
• Adhere to strict hand hygiene practices, including the 5 moments of hand hygiene.
• Follow bare below the elbows policy and environmental care at all times.

Qualifications

• Master’s Degree in Physiotherapy / Physical Therapy from an accredited institution (mandatory).
• Current and valid professional physiotherapy license/registration from the relevant UAE health authority.
• Certification in Basic Life Support (BLS).
• Continuous Professional Development (CPD) participation with evidence of ongoing professional learning and competency maintenance.
• Postgraduate qualification or specialization in Orthopedic Rehabilitation, Neurological Rehabilitation, or Sports Medicine (highly desirable).
• Healthcare Management or Leadership Certification (MBA in Healthcare Management, MHA, or equivalent) – desirable.
• Additional certification or degree in Management / Healthcare Administration or related areas – desirable.
• Proven leadership track record with excellent multi-professional collaboration.
• Knowledge of local (Emirate) and national (UAE / Oman) rules and regulations.
• Ability to prioritize workload and meet deadlines under pressure.
• Ability to develop and influence a culture that promotes clinical engagement, decision-making, and continuous improvement.

Management Skill

• Written, oral, and interpersonal communication.
• Analytical thinking and judgment.
• Conflict resolution.
• Negotiation.
• Budgeting and resource planning.
• Decision-making and problem-solving.
• Delegation and supervision.
• Minimum 5+ years of management experience in medium-to-large-sized hospitals.
• Minimum 10+ years of clinical experience.

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