Zahrawi Group CAREER: APPLY NOW FOR THE LATEST VACANCIES

Zahrawi Group stands as a premier provider of medical devices and life science solutions within the Middle East, maintaining a significant presence across the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, and Oman. Established in 1989, the organization has dedicated decades to advancing healthcare standards by specializing in diagnostic labs, analytical laboratories, medical equipment, surgical tools, and cardiovascular technology. A pivotal moment in the corporate timeline occurred in 2013 when ReAya Holding joined forces with the group, eventually becoming the majority shareholder by 2016. This strategic partnership solidified the financial and operational foundation of the company, allowing for rapid expansion and a broader reach across the Gulf Cooperation Council region.

The core strength of the organization lies in a vast and prestigious portfolio that represents more than 70 international manufacturers. This list includes globally recognized names such as Medtronic, Sysmex, Smith & Nephew, Mallinckrodt, Dako, Sakura, Laborie, and Hitachi. By acting as a vital bridge between these world-class innovators and local healthcare providers, the company ensures that the latest medical advancements are accessible to the regional market. Success depends heavily on the precise and prompt delivery of high-quality supplies, a responsibility that the team handles with the utmost professional rigor. Every product distributed undergoes strict quality checks to meet the demanding standards of the healthcare industry.

The diverse customer base served by the group reflects the comprehensive nature of the product offerings. Clients range from large government and private hospitals to specialized diagnostic and clinical laboratories. Furthermore, the company supports the academic and scientific communities by providing essential equipment to universities and research centers. This wide-reaching influence demonstrates a commitment to fostering an environment where medical professionals have the tools necessary to perform life-saving procedures and groundbreaking research. The goal remains focused on delivering top-tier products and technical support that result in rewarding experiences and long-term professional relationships.

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Operationally, the company has grown into a significant employer within the medical equipment manufacturing and distribution sector, boasting a workforce that ranges between 501 and 1,000 employees. With over 660 associated members contributing to daily operations, the collective expertise drives the mission forward. This large-scale human resource capacity allows for specialized departments that cater to the unique needs of different medical fields, ensuring that a surgical team receives the same level of expert attention as a laboratory technician. The emphasis is always on building loyalty through reliability and excellence in service rather than just simple transactions.

Beyond mere distribution, the entity functions as a total solution provider. This means offering not just the physical device, but also the after-sales support, maintenance, and training required to operate complex machinery. In a field where technology evolves at a staggering pace, the organization plays a crucial role in educating healthcare staff on new methodologies and equipment functions. By maintaining high standards of integrity and efficiency, the group has secured its reputation as a trusted partner in the regional healthcare landscape. The long-standing history since the late eighties serves as a testament to the stability and vision that guides every corporate decision.

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The future of healthcare in the region continues to be shaped by such dedicated providers who prioritize the needs of the patient and the practitioner above all else. By consistently meeting the income and quality thresholds expected of a market leader, the organization remains at the forefront of the industry. The focus on diagnostic and analytical precision ensures that medical professionals can make informed decisions, ultimately leading to better patient outcomes. As the healthcare sector in the Middle East grows more sophisticated, the role of a reliable, high-capacity provider becomes even more essential for the continued health and prosperity of the communities served.

Product Specialist – Trauma – (572)

ACCOUNTABILITIES

Policies & Procedures:

Adhere to all Zahrawi Policies & Procedures as applicable.

Market Knowledge:

Conducting market research to identify new potential customers.
Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
Planning and assisting with new product releases and events.
Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
Following up with the new customers after the demo session to negotiate contracts and packages.
Ensuring all details of the contract are compliant with our rules & regulations.
Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

Marketing:

Coordinating with the Marketing Department for any new materials that need to be done.

Sales:

Maintaining relationships with existing customers by providing them with support, information, and guidance.
Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
Assisting the customers in answering all product-related questions in a professional and timely manner.
Recommending new service improvements to further build on the relationship.
Advising helpful new product recommendations and suggestions to customers to increase revenue.
Negotiating contracts and packages with existing customers.
Maintaining quality service by establishing and enforcing Zahrawi standards.
Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Operating Theatre (If Applicable):

Assist in surgeries by accompanying doctors and nurses, providing support with any equipment-related issues they may encounter during procedures

Data Tracking:

Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

Placing orders to the concerned purchase coordinator.

Invoicing:

Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery:

Coordinate with the warehouse for the timely deliveries.

Application:

Conducting training session to customers.
Assisting the customers with the equipment that is being used.
Solving any issues that they might be facing while using the equipment.

REQUIREMENTS

Education: Bachelors Degree
Additional details: Candidates are preferred to be based in UAE. Must have valid UAE driving license.
Experience: 3+ years of experience related to attending (operating theatre) is required.
Job Specific Skills: Require a good knowledge in Trauma and Deformity products.

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