Fortis CAREERS: APPLY NOW FOR THE LATEST VACANCIES

Founded in Dubai in 2022, Fortis emerged with a clear objective: to simplify the way businesses manage payments while helping merchants operate more efficiently. The company was established in response to a growing need for smarter payment solutions that could go beyond traditional transaction processing. Rather than treating payment terminals as simple card machines, Fortis envisioned a future where these devices could serve as intelligent, cloud-powered business tools capable of streamlining daily operations and enhancing customer experiences.

The payments landscape across the Middle East and North Africa has evolved rapidly in recent years, driven by increasing digital adoption and changing customer expectations. Businesses are no longer looking for basic payment acceptance alone. Modern merchants require integrated solutions that help manage transactions, improve operational efficiency, and provide valuable business insights. Recognizing this shift early, Fortis focused on developing technology that could bridge the gap between payment processing and business management.

From its earliest days, the company concentrated on building innovative cloud-based point-of-sale solutions designed to meet the needs of modern businesses. By combining reliable payment technology with intuitive software, Fortis created a platform that enables merchants to manage transactions more effectively while reducing the complexity often associated with traditional systems. This approach quickly gained attention within the market, positioning the company as an emerging player in the region’s financial technology ecosystem.

A significant milestone was achieved in 2023 through a strategic partnership with Network International, one of the region’s most established payment service providers. This collaboration marked an important turning point in the company’s growth journey. The partnership not only expanded market reach but also strengthened the technological foundation of the platform, allowing a broader range of businesses to benefit from advanced payment and operational solutions.

The alliance accelerated growth by providing access to a larger network of merchants and business partners. It also created new opportunities for innovation, enabling the development of enhanced products and services tailored to the evolving demands of businesses across different industries. As a result, Fortis strengthened its position in the competitive payments sector while continuing to expand its capabilities.

Growth since that partnership has been remarkable. The company has experienced rapid expansion, driven by increasing demand for digital payment solutions and operational tools that simplify everyday business activities. Continuous investment in technology and product development has allowed the platform to evolve beyond its original vision, offering merchants a broader suite of solutions designed to improve efficiency and support long-term growth.

One example of this innovation is Table Pay, a solution developed specifically for the food and beverage industry. Restaurants, cafes, and hospitality businesses often face challenges related to payment processing, customer service speed, and operational efficiency. Table Pay addresses these challenges by allowing payments to be completed directly at the table, creating a smoother experience for both customers and staff. By reducing waiting times and streamlining the checkout process, the solution helps businesses improve customer satisfaction while enhancing operational performance.

The focus on practical innovation reflects a broader commitment to solving real-world business challenges. Running a business involves managing numerous responsibilities, from customer service and inventory management to staff coordination and financial administration. Without the right technology, many of these tasks become time-consuming and inefficient. Administrative processes that should be simple can consume valuable resources and distract business owners from activities that drive growth.

Many merchants spend significant portions of their day dealing with operational complexities rather than focusing on customers, strategy, and business development. This challenge is particularly common among small and medium-sized enterprises, where owners often wear multiple hats and manage several responsibilities simultaneously. Simplifying these processes can have a meaningful impact on productivity, profitability, and overall business success.

For this reason, every solution developed by Fortis is designed with simplicity and effectiveness in mind. Technology should support business growth rather than create additional complexity. User-friendly tools, intuitive interfaces, and seamless integrations help reduce the learning curve for merchants while enabling them to take advantage of advanced functionality. The goal is not merely to introduce new technology but to ensure that technology delivers measurable value in everyday operations.

Merchant success remains at the center of the company’s philosophy. Sustainable growth can only be achieved when businesses are equipped with tools that genuinely improve their performance. Every product, feature, and enhancement is developed with the intention of helping merchants operate more efficiently, serve customers better, and achieve stronger business outcomes.

Equally important is the belief that business relationships are built on trust and understanding. Behind every transaction is a person, whether a business owner, employee, or customer. Technology plays an important role in enabling efficiency, but meaningful relationships continue to be the foundation of long-term success. Empathy, collaboration, and a commitment to understanding customer needs help create partnerships that extend beyond technology alone.

As digital transformation continues to reshape the business environment across the MENA region, opportunities for innovation remain substantial. Businesses increasingly seek integrated platforms that combine payments, operations, and customer engagement into a single ecosystem. Meeting these expectations requires ongoing investment in technology, strategic partnerships, and product development.

Looking ahead, Fortis is focused on expanding its presence throughout the wider MENA region while continuing to strengthen relationships with banks, payment providers, and strategic partners. Additional partnerships are expected to support broader market access and accelerate the introduction of new solutions tailored to regional business needs. Product innovation will remain a key priority, with future offerings aimed at addressing emerging challenges and opportunities within the payments and commerce sectors.

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The journey that began in Dubai in 2022 has developed into a rapidly growing fintech success story. Through innovation, strategic collaboration, and a strong commitment to merchant success, Fortis continues to redefine how businesses manage payments and operations. As the company expands its footprint across the region, its mission remains focused on making business easier, empowering merchants to spend less time on administration and more time delivering exceptional experiences to their customers and growing their businesses.

Open Positions & Qualifications

Sales Executive – Payments

Requirements

• Experience: 1–3 years of experience in a customer-facing role. This includes payments sales, merchant acquiring, bank sales, or customer service / technical support in fintech or banking.
• Industry Knowledge: Understanding of basic payments concepts (such as MDR, interchange, and settlement cycles) — or a genuine eagerness to learn them fast.
• Communication Skills: Confident on the phone, comfortable handling objections, and able to run a full sales conversation independently.
• Process Discipline: Disciplined with CRM and process — you follow up, you document, and you don’t let leads go cold.

How to Apply

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