Lofat Group is a well-established health and wellness organization in Kuwait with more than twenty years of experience in promoting balanced nutrition and healthier lifestyles. Since its inception, the company has focused on making nutritious food and professional dietary guidance accessible to individuals and families across the country. Through a combination of specialized nutrition services, healthy dining concepts, educational initiatives, and food distribution, Lofat Group has built a strong reputation as one of Kuwait’s leading providers of wellness-focused solutions.

Operating through both retail and wholesale divisions, Lofat Group has developed a comprehensive business model that supports healthy living at every stage of life. Rather than concentrating solely on weight management, the organization emphasizes long-term lifestyle improvement through proper nutrition, balanced meal planning, and convenient access to wholesome food choices. This broad approach has allowed the company to serve a diverse customer base, including children, teenagers, adults, families, educational institutions, and commercial partners.

One of the core divisions within the organization is Lofat Lifestyle, a nutrition and diet planning service designed to provide personalized dietary programs based on individual goals, daily routines, and health requirements. Every nutrition plan is carefully developed to suit different lifestyles, making it easier for clients to adopt healthier eating habits without unnecessary restrictions. Whether the objective is weight management, improved fitness, or maintaining overall wellness, customized meal plans are created with practicality and long-term sustainability in mind. This personalized approach encourages healthier routines that can be maintained over time rather than followed only for short-term results.

Recognizing the importance of healthy habits during childhood, Lofat Juniors Diet Center was established to address the nutritional needs of younger age groups. The center specializes in customized dietary programs for children and teenagers, helping families encourage balanced eating patterns from an early stage of life. Professional nutritional guidance, age-appropriate meal planning, and continuous support contribute to healthier growth and development while teaching young individuals the value of making informed food choices. Early nutrition education plays a significant role in establishing lifelong wellness habits, making this division an essential part of the group’s overall mission.

The wholesale operations of the company are managed through Lofat Coops, a division dedicated to supplying high-quality health-focused food products to cooperatives throughout Kuwait. By maintaining reliable distribution channels and consistent product standards, this division increases the availability of nutritious food options within local communities. A diverse selection of carefully sourced products enables consumers to access healthier alternatives during everyday grocery shopping, further supporting balanced dietary choices beyond specialized nutrition centers.

Lofat Group also extends its commitment to public health through the Lofat School-Based Nutrition Program, an initiative created in partnership with educational institutions across Kuwait. The program encourages healthier eating habits among students by combining nutrition education with balanced school meal options. Educational activities help children understand the importance of proper nutrition, while thoughtfully prepared meals demonstrate how healthy food can also be enjoyable. This initiative supports schools in creating environments where students develop positive dietary habits that can benefit their long-term health and academic performance.

Healthy dining remains another important aspect of the company’s services through Lofat Restaurants, which offer nutritious meals without compromising flavor or quality. The restaurant menu includes a variety of balanced dishes prepared using carefully selected ingredients to accommodate different dietary preferences and nutritional goals. Families, professionals, fitness enthusiasts, and individuals seeking convenient healthy meals can enjoy a diverse selection of breakfast, lunch, dinner, snacks, and beverages in a comfortable dining environment. The focus on taste, freshness, and nutritional value has helped establish the restaurant division as a preferred destination for health-conscious diners throughout Kuwait.

To meet the growing demand for convenient meal solutions, Lofat Frozen Products provides a range of ready-to-prepare frozen foods designed for busy lifestyles. These products combine convenience with balanced nutrition, allowing customers to enjoy wholesome meals without lengthy preparation times. Every product is developed with attention to quality ingredients, food safety standards, and nutritional balance, making healthy eating more accessible for individuals and families with demanding schedules.

Over the past two decades, Lofat Group has continuously expanded its services while remaining committed to promoting healthier lifestyles within the Kuwaiti community. The combination of personalized nutrition programs, children’s wellness initiatives, healthy restaurants, wholesale food distribution, school nutrition partnerships, and convenient frozen products reflects a comprehensive approach to health and well-being. Each division contributes to a shared objective of encouraging informed dietary choices and supporting long-term wellness through practical, sustainable solutions.

Today, Lofat Group continues to play an important role in Kuwait’s health and nutrition sector by combining professional expertise with innovative services that address the changing needs of modern consumers. Through its integrated network of wellness programs, healthy food offerings, and educational initiatives, the organization remains dedicated to improving everyday nutrition while helping individuals and families build healthier lifestyles for the future.

Open Positions & Qualifications

𝗖𝗮𝗹𝗹 𝗖𝗲𝗻𝘁𝗲𝗿 𝗔𝗴𝗲𝗻𝘁

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Kuwait | Foodna United Co. (Lofat)
✅ 𝗟𝗼𝗰𝗮𝗹 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗮𝗿𝗲 𝗽𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

Answer incoming calls and respond to customer inquiries regarding menu items, dietary options, promotions, and special requests
Assist customers in placing orders and ensure dietary requirements are clearly understood and communicated
Upsell menu items, special offers, and promotions where appropriate
Handle customer complaints and concerns professionally, ensuring timely resolution and a positive customer experience
Process and confirm orders accurately while coordinating with restaurant and delivery teams as required
Maintain accurate records of customer interactions, orders, and service-related issues
Provide information on dietary restrictions, allergen details, and nutritional options
Conduct follow-up calls for order confirmations and customer feedback
Ensure professionalism, courtesy, and excellent service during every customer interaction
Stay up to date with menu changes, promotions, and special offers

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀

High School Diploma or equivalent (Hospitality or Communications qualification is an advantage)
Minimum 2 years of experience in a call center or customer service role, preferably within the food & beverage or hospitality industry
Strong verbal communication and customer service skills
Ability to multitask and manage high call volumes in a fast-paced environment
Knowledge of dietary preferences and nutritional requirements is an advantage
Proficiency in call center systems, CRM software, and Microsoft Office applications
Strong attention to detail and problem-solving abilities
Fluent in English and Arabic

HOW TO APPLY

send your CV TO: recruitment@aralsane.com

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