Fidelity United CAREERS: APPLY NOW FOR THE LATEST VACANCIES

Fidelity United represents a renewed chapter in the evolution of a long-established insurance institution, shaped by decades of experience and strengthened through strategic transformation. The organization traces its origins back to 1976, when it was formally registered under license number 8 with the Insurance Authority. Over the years, steady growth and operational consistency allowed the company to build a solid presence within the insurance market, earning recognition for reliability and structured service delivery. In November 2018, a significant transition took place with the introduction of the new brand identity, Fidelity United, marking a shift toward a more dynamic and forward-looking positioning.

This transformation was not simply a change in name, but rather a reflection of a deeper strategic alignment. The new identity emerged from a partnership between United Insurance Company and Fidelity Assurance and Reinsurance SARL, widely regarded as a leading force within the Lebanese insurance sector. Such collaboration brought together complementary strengths, combining local market experience with regional expertise and broader industry insight. The result is an organization better equipped to respond to evolving market conditions while maintaining the core values that have defined its legacy.

The introduction of Fidelity United signals the beginning of a broader vision aimed at expanding influence across the region. Rather than remaining confined to traditional operational boundaries, the company has set its sights on becoming a key participant in shaping the future of insurance services. This ambition is supported by a strategic focus on innovation, operational efficiency, and customer-centric solutions that address the changing expectations of individuals and businesses alike.

At the heart of this transformation lies a clear and purposeful vision: to become the “Home of Insurance.” This concept reflects more than market leadership; it suggests a comprehensive and trusted destination where clients can find a full spectrum of insurance solutions tailored to their needs. The vision emphasizes accessibility, reliability, and a sense of assurance that clients associate with long-term partnerships. By positioning itself in this manner, Fidelity United aims to create an environment where confidence and trust are naturally reinforced through every interaction.

Supporting this vision is a mission centered on building a robust and adaptable business model. Emphasis is placed on empowering stakeholders, including clients, partners, and employees, by creating value through innovation and performance optimization. The organization recognizes that sustainable success depends on the effective use of knowledge, expertise, and human capital. By leveraging the skills and experience of its workforce, Fidelity United strengthens its ability to deliver solutions that are both practical and forward-thinking.

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Innovation plays a central role in driving this mission forward. The insurance industry is undergoing rapid change, influenced by technological advancements, regulatory developments, and shifting customer expectations. In response, Fidelity United continues to refine its processes, adopt modern tools, and explore new service models that enhance efficiency and improve the overall client experience. This commitment to continuous improvement ensures that operations remain relevant and competitive within an increasingly dynamic environment.

Equally important is the focus on performance and operational excellence. Strong internal systems, disciplined management practices, and a results-oriented approach contribute to consistent delivery across all areas of business. By maintaining high standards in underwriting, claims management, and customer service, the organization reinforces its reputation as a dependable insurance provider. This consistency serves as a foundation for long-term growth and client retention.

Risk management is another critical component of the company’s operational framework. Insurance, by its nature, involves assessing and managing uncertainty, making it essential to adopt structured and effective risk control practices. Fidelity United integrates these principles into its daily operations, ensuring that decisions are informed, balanced, and aligned with both regulatory requirements and market realities. This approach not only protects the organization but also enhances the security and confidence of its clients.

Ethical conduct and professionalism are deeply embedded within the company’s culture. Every aspect of operations is guided by a commitment to integrity, transparency, and accountability. These values influence interactions with clients, partners, and regulatory bodies, ensuring that trust is maintained at all levels. By adhering to ethical standards, Fidelity United strengthens its credibility and reinforces its position within the industry.

The slogan “Be Confident” captures the essence of what the organization strives to deliver. It reflects a promise of assurance, stability, and peace of mind for clients who rely on its services. Confidence, in this context, is built through consistent performance, clear communication, and the ability to meet commitments under varying circumstances. This guiding principle shapes both internal culture and external relationships.

Growth remains a key priority, but it is approached with a focus on sustainability and long-term value. Rather than pursuing rapid expansion at the expense of quality, Fidelity United emphasizes balanced development supported by sound financial practices and strategic planning. Profitability is viewed not as an isolated objective, but as a result of delivering high-quality services and maintaining strong client relationships.

The partnership that gave rise to the Fidelity United brand continues to play a significant role in supporting its ambitions. Access to regional expertise and broader industry knowledge enhances the organization’s ability to navigate complex market environments. This collaborative foundation provides a platform for innovation, expansion, and the development of new opportunities across the region.

Human capital remains a vital driver of success. Employees contribute not only technical expertise but also the passion and dedication required to sustain high levels of performance. Investment in professional development, training, and knowledge enhancement ensures that the workforce remains capable of meeting evolving industry demands. This focus on people strengthens organizational resilience and supports continuous improvement.

In a competitive and rapidly changing industry, maintaining relevance requires both adaptability and a clear sense of direction. Fidelity United demonstrates this balance through its commitment to innovation, operational excellence, and ethical practice. By aligning its vision, mission, and strategic initiatives, the organization continues to build on its legacy while preparing for future challenges and opportunities.

Overall, Fidelity United stands as a redefined insurance entity built on a foundation of experience, strengthened through partnership, and guided by a forward-looking vision. Its journey reflects a deliberate effort to evolve in response to market needs while preserving the principles that have ensured its longevity. Through a combination of expertise, innovation, and commitment to quality, the company continues to shape its role as a trusted provider within the regional insurance landscape.

Open Positions & Qualifications

Risk Analyst

Key Responsibilities

• Design and maintain interactive dashboards using tools such as Power BI and Tableau to effectively monitor Key Risk Indicators (KRIs), risk appetite metrics, and real-time risk exposure across the organization.
• Strengthen risk visibility by supporting the automation of reporting processes, enabling more efficient and informed decision-making at various management levels.
• Perform both quantitative and qualitative risk assessments by analyzing internal data, identifying trends, and applying scenario-based modeling techniques to evaluate potential exposures.
• Collect, validate, and interpret data from multiple sources to detect emerging risks, uncover operational patterns, and support proactive risk mitigation strategies.
• Track performance against defined risk appetite thresholds, ensuring that deviations are identified promptly and appropriate mitigation actions are monitored and reported.
• Develop comprehensive, data-driven reports and actionable insights for the Risk Committee, senior leadership, and regulatory authorities, ensuring clarity, accuracy, and relevance.
• Maintain and regularly update the enterprise risk register, ensuring that all identified risks are accurately documented, assessed, and aligned with current business conditions.
• Provide support in the preparation of the Own Risk and Solvency Assessment (ORSA), contributing to regulatory compliance and internal risk evaluation processes.
• Contribute to the ongoing enhancement of risk analytics frameworks by developing advanced risk metrics, key indicators, and predictive models that strengthen risk forecasting capabilities.
• Assist in refining and improving overall risk management frameworks, systems, and documentation to ensure alignment with best practices and evolving regulatory requirements.

Qualifications

• Bachelor’s degree in Data Analytics, Statistics, Risk Management, Actuarial Science, or a closely related discipline, providing a strong foundation in analytical and risk-based methodologies.
• Between 2 to 4 years of professional experience in risk reporting, data analysis, or actuarial functions, with preference given to experience gained within the insurance sector or consulting environments.
• Familiarity with recognized risk management frameworks such as ISO 31000 and COSO ERM is considered an added advantage, supporting a structured and standardized approach to enterprise risk management.

Skills

• Excellent analytical thinking, attention to detail, and stakeholder communication skills.
• Strong proficiency in Power BI, Excel, SQL, and other data visualization tools.
• Qlik Sense knowledge is desirable.

HOW TO APPLY

SEND YOUR UPDATED CV TO THE MAIL ID

SEND RESUME: careers@fidelityunited.ae

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