Qatar Airways CAREERS: APPLY NOW FOR THE LATEST VACANCIES

Qatar Airways continues to set benchmarks in global aviation, reinforcing its reputation as one of the most respected and celebrated airlines in the world. The carrier’s commitment to service excellence, innovation, operational reliability, and customer satisfaction has earned widespread recognition across the aviation industry. In 2025, Qatar Airways achieved another remarkable milestone by securing the prestigious “World’s Best Airline” title at the Skytrax World Airline Awards. This latest recognition marked the ninth time the airline has received the coveted award, an achievement unmatched in the history of the awards programme.

The distinction further strengthens a legacy built on exceptional passenger experiences and world-class service standards. Previous victories in the same category were recorded in 2011, 2012, 2015, 2017, 2019, 2021, 2022, and 2024, demonstrating a consistent ability to exceed customer expectations and adapt to the evolving demands of international travel.

Beyond its recognition as the world’s leading airline, Qatar Airways also maintained its dominant position in premium travel categories. The airline was once again honoured with the “World’s Best Business Class” award, reflecting the superior comfort, privacy, dining, and onboard service offered to business travellers. Another major accolade came through the “World’s Best Business Class Airline Lounge” award, highlighting the exceptional facilities, hospitality, and premium experience available to passengers before departure. These achievements underline the airline’s dedication to delivering excellence throughout every stage of the travel journey.

Regional leadership remains another defining characteristic of Qatar Airways’ success story. The airline earned the title of “Best Airline in the Middle East” for the thirteenth time, reaffirming its position as the preferred carrier across the region. Strong connectivity, extensive route networks, modern aircraft, and award-winning customer service have contributed significantly to this ongoing recognition. As one of the most influential aviation brands in the Middle East, Qatar Airways continues to play a vital role in connecting travellers to destinations across continents.

Operational excellence has also received international acknowledgment. Recently, Qatar Airways was awarded Platinum performance recognition by Cirium, a globally respected aviation analytics organisation. This recognition is granted to airlines demonstrating outstanding reliability, punctuality, and operational performance. Such an achievement reflects a strong commitment to maintaining smooth and efficient operations while ensuring passengers enjoy dependable travel experiences. Consistency in flight schedules, effective management of operations, and a focus on reliability have become key pillars supporting the airline’s global reputation.

The airline’s extensive network remains one of its greatest strengths. During the summer season, passengers can access more than 160 destinations worldwide through seamless connections via Doha. This broad network enables travellers to reach major cities, business hubs, leisure destinations, and emerging markets across Europe, Asia, Africa, the Americas, and Oceania. Strategic route planning and efficient connections have positioned Doha as one of the most important transit points in international aviation.

At the centre of this global network stands Hamad International Airport, widely regarded as one of the finest airports in the world. Serving as the primary hub for Qatar Airways, the airport has consistently earned praise for its modern infrastructure, passenger convenience, and premium facilities. Skytrax recognised Hamad International Airport as the “Best Airport in the Middle East” for an impressive eleven consecutive years, highlighting its sustained excellence in airport operations and customer satisfaction.

In addition to regional recognition, the airport received the “World’s Best Airport Shopping” award for the third consecutive year. The extensive range of luxury boutiques, international retail brands, dining venues, and passenger amenities has transformed the airport into a destination in its own right. Travellers passing through Doha frequently cite the airport’s shopping and leisure experiences as standout elements of their journey.

Hamad International Airport has also achieved global acclaim through multiple “World’s Best Airport” titles awarded by Skytrax. Victories in 2021, 2022, and 2024 demonstrated the airport’s ability to maintain exceptionally high standards despite the challenges and changes facing the aviation industry. Advanced technology, efficient passenger processing systems, architectural excellence, and customer-focused services continue to distinguish the airport from competitors worldwide.

Sustainability and environmental responsibility form another important aspect of Qatar Airways’ long-term vision. The airline became the first carrier in the Middle East to achieve certification at the highest level of the International Air Transport Association’s Environmental Assessment (IEnvA) programme. This certification is based on internationally recognised environmental management principles, including standards aligned with ISO 14001. Such recognition reflects a proactive approach to reducing environmental impact and promoting sustainable practices throughout airline operations.

Environmental initiatives remain closely linked to broader corporate responsibility efforts. Through ongoing investments in sustainability programmes and operational improvements, Qatar Airways continues to demonstrate that growth and environmental stewardship can progress together. The airline’s achievements in this area highlight a commitment to creating a more sustainable future for global aviation.

Leadership in combating wildlife trafficking represents another significant accomplishment. In March 2016, Qatar Airways became an inaugural signatory to the Buckingham Palace Declaration, an important global initiative aimed at preventing illegal wildlife trafficking through transportation networks. The airline subsequently became the first carrier worldwide to achieve certification to the industry standard focused on preventing the illegal transport of wildlife products. This milestone reflected a strong commitment to supporting international conservation efforts and protecting endangered species.

Over the years, Qatar Airways has evolved into more than just an airline. It has become a symbol of quality, reliability, innovation, and global connectivity. Consistent recognition from leading aviation organisations, combined with investments in customer experience, operational performance, sustainability, and social responsibility, continues to strengthen its position among the world’s premier airlines.

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From award-winning cabins and premium lounges to industry-leading operational performance and environmental initiatives, Qatar Airways continues to redefine expectations in modern air travel. The airline’s ongoing achievements serve as a testament to its dedication to excellence and its ability to deliver memorable experiences to millions of passengers travelling across the globe each year.

Open Positions & Qualifications

Sales Operations Coordinator – Dubai

About the Role:

We are pleased to announce an exciting opportunity with Qatar Airways Commercial Department. We are currently recruiting for the role of Sales Operations Coordinator based in Dubai, United Arab Emirates.

In this role, you will be responsible for the execution of daily sales operations tasks for the assigned region, adhering closely to established processes and policy guidelines. Deliver five-star service for internal sales teams and external trade partners which will facilitate QR revenue generating sales activities. Play an active role in maintaining strong esprit de corp for the sales operations team, and participate in relationship building with internal stakeholders.

Specific Accountabilities Include

Adhere closely to Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales operations principles.
Play a leading role in the team for executing sales operations activities including (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
Deliver customer-friendly, value added communications to external trade partners on QR-related matters such as campaigns, policy changes, fare revisions.
Support the sales team in maintaining an up-to-date database of trade partners within the region. Provide line managers and regional management with regular reporting on key departmental performance metrics, outstanding issues.
Mentor junior colleagues in the team and guide them in maintaining high standards of service delivery.
Perform other department duties related to his/her position as directed by the Head of the Department.
Handle all sales operations activities including (but not limited to) Reservations and Ticketing, Refunds, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
Process Refunds.
Raise Commercial Tool Kit requests in galaxy for sales force.
Maintenance of Galaxy and Trade portal platforms.
Communicate with customers or QR Account Managers for documentation completion.
Produce reports for relevant markets and share monthly performance reports.
Keep customer profiles updated in Galaxy.
Upload PLB and corporate contracts in Galaxy.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

To Be Successful In This Role You Will Need

Minimum 3 years of job-related experience.
Experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis.
Fluency in English(written and spoken).
PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel).
Excellent relationship building and communication skills.
Good knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes) and travel industry in general.
Problem-solving skills, efficiency-oriented mind set.
Strong mentoring and coaching skills.
Ability to foster teamwork among team members.

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