Emirates Flight Catering GROUP CAREERS: APPLY NOW FOR THE LATEST VACANCIES

Operating as a titan within the global hospitality and aviation support sectors, Emirates Flight Catering represents one of the most expansive and sophisticated catering enterprises ever conceived. This organization serves as a critical backbone for over one hundred different airline carriers, while also acting as a primary partner for various prestigious hospitality groups and large-scale corporate entities. The fundamental ambition driving the group is a desire to be recognized as the most innovative and respected provider of culinary solutions on the planet. This goal is pursued through a steadfast dedication to high-level gastronomy, the integration of cutting-edge technology, and the cultivation of a workplace culture that emphasizes unity, inspiration, and forward-thinking progress. By focusing on superior service and sustainable practices, the company ensures that its impact on the industry remains both positive and permanent.

The historical evolution of the company is a narrative of rapid scaling and logistical brilliance. While the firm handles a diverse portfolio including event management, VIP catering, and high-volume laundry services, its most visible achievement is the massive production complex launched in 2007. Spanning more than 56,000 square meters, this facility stands as the largest of its kind globally, specifically designed to meet the rigorous demands of the aviation industry. In late 2018, the footprint of this operation grew even further with the addition of a specialized wing dedicated exclusively to crafting the high-end meals served in First Class and Business Class cabins. Although Emirates maintains a ninety percent ownership stake, with Dubai Airports Corporation holding the remaining shares, the entity operates with an inclusive market strategy, providing top-tier food and beverage services to a vast array of international airlines that utilize Dubai International Airport as a hub.

The true strength of the organization lies in its diverse workforce, which functions as a massive international family representing sixty-nine different nationalities. These professionals range from creative culinary artists and chefs to logistical experts and event coordinators, all of whom contribute to a standard of efficiency that is rarely matched in the commercial kitchen environment. This human element is what allows the company to maintain its reputation for perfection, ensuring that every meal plate or service interaction meets the highest possible quality benchmarks. The collective passion of these individuals ensures that the complex machinery of airline catering operates seamlessly around the clock, delivering thousands of meals every single day without compromising on the sensory experience of the passengers.

In recent times, the company has made significant headlines for its pioneering approach to environmental stewardship and waste reduction. For instance, in February 2026, the organization commissioned a massive industrial biodigester at its Central Commissary Unit. This advanced piece of equipment uses aerobic digestion—a process involving heat, oxygen, and specialized microorganisms—to break down organic food waste right at the source. This initiative is projected to slash annual carbon dioxide emissions by approximately 2,000 tonnes, while simultaneously producing grey water that can be utilized for various non-potable requirements. Furthermore, the partnership with Bustanica highlights a move toward sustainable farming and vertical agriculture, providing fresh produce for a wide range of retail and hospitality partners. Even the subsidiary branches, such as the laundry service Linencraft, have achieved international acclaim, recently securing ISO 9001 certification to validate their commitment to operational excellence.

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Ecological responsibility is treated as a core business principle rather than a mere secondary concern. The company manages an impressive solar power infrastructure featuring over 8,000 individual panels, which generate a substantial amount of electricity annually. This renewable energy source has allowed the group to cut traditional power consumption by fifteen percent across its manufacturing and housing facilities. Additionally, a rigorous recycling protocol ensures that materials such as aluminum, foil, and plastic are salvaged from aircraft waste and repurposed. By diverting hundreds of thousands of kilograms of material away from landfills, the group demonstrates that massive industrial output can indeed coexist with a modern, green philosophy.

 Open Positions & Qualifications

HR Specialist – Training

About the job

This role is ideal for someone with a strong culinary background who enjoys training and mentoring chefs on the job.

If you’re a graduate from a recognized culinary institute and passionate about developing culinary talent, we’d love to hear from you.

Job Purpose:

Identify, plan, design, develop, deliver and facilitate a comprehensive range of learning and development programs and initiatives for business units to enhance skill and capability levels across the company.

Key Result Areas:

1. Consult with business units proactively to identify required learning needs, design, develop and deliver learning and development solutions and impact journeys, related to Induction, Customer Services, Personal Effectiveness and Leadership Development portfolio, to meet business and performance requirements.

2. Implement creative learning & development design strategies such as interactive activities, tools (e.g. Menti meter), questionnaires and classroom assessment, for effective engagement and involvement of participants.

3. Collaborate with Digital Design team to design e-Learning solutions and promote usage of digital learning to enable self-paced development of employees.

4. Partner with Procurement to identify external learning solutions vendors and manage these vendors to ensure their performance continuously meets agreed expectations.

5. Evaluate learning & development programs to recommend appropriate changes in instructional objectives, content and method, to ensure effectiveness and impact.

6. Conduct Post Training Assessments and on the job observations to ensure application of learnings and improvement in job performance.

7. Build a culture of Learning analytics which involves measurement, collection, analysis, and reporting of data about learners, learning

experiences, and learning programs for purposes of understanding and optimizing learning and its impact on an organization’s performance.

8. Deliver data findings in a variety of visual formats that appropriately provide insight to users, including online data visualizations, slide decks, and reports.

9. Partner with learning leaders and internal stakeholders to identify usable metrics to evaluate department training performance and compliance.

10. Overall management of LMS and ensure the features and functionalities support and aid training effectiveness.

Job Context:

• Need to work on multiple projects with conflicting timelines to support EKFC’s digital change journey.
• All learning impact journeys will adopt 70-20-10 methodology.
• May need to facilitate other courses related to Safety, as per business requirements.
• Need to keep abreast with latest technologies and digital solutions to align with latest trends.
• Need to build and maintain a close working relationship with HR Business partners and all business stakeholders to ensure appropriate support and value add to address capability gaps.

Education Qualifications

• A minimum of bachelor’s degree in related field
• Train the Trainer Certification or equivalent

Work Experience:

Should have a minimum 6 years of experience in Learning and development and in designing and delivering learning & development

solutions related to Corporate Induction, Customer Services, Personal Effectiveness and Leadership Development.

Sound experience in using quality content, best practices and innovative approaches to deliver personal effectiveness and leadership training.

Related aviation, hospitality or food & beverage industry experience will be an advantage.

Related mandatory and compliance training experience related to Safety will be an advantage.

Skills:

• Advanced working knowledge of Learning Management System (LMS).
• Strong project management knowledge and skills.
• Proficient and advanced user of MS Excel and Oracle BI Analytic reporting.
• Ability to function both independently and as part of a team.
• Adapts to changes in work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Knowledge of adult learning, instructional design and curriculum development techniques.
• Sound use of using technology and digital tools to improve learner engagement.
• Strong business partnering skills.
• Superior presentation, facilitation and assessment skills.
• Excellent Interpersonal, written and oral communication skills.
• Strong leadership, influencing and team building skills.
• Sound knowledge in curating a variety of learning content.
• Proficiency in MS office (e.g. powerful visuals using PowerPoint, Excel for data analysis).

Heavy Duty Driver

About the job

Responsibilities

Generic

• Execute transportation duties in a timely, accurate, and efficient manner, adhering to approved schedules, routes, SOPs, and operational instructions.
• Ensure the safe handling, securing, and protection of passengers, materials, equipment, or catering items during transit to prevent damage, loss, or safety incidents.
• Comply with UAE road traffic laws, company transport policies, Health & Safety standards, and site-specific safety regulations to ensure a safe and compliant operating environment.
• Conduct thorough pre-trip vehicle inspections and ensure vehicles are roadworthy, clean, and operationally ready, reporting defects, damages, or breakdowns promptly.
• Maintain accurate and complete operational documentation, including trip logs, inspections, delivery records, and incident reports, in line with company and audit requirements.
• Demonstrate professional conduct, effective communication, and cooperation with supervisors, colleagues, and operational teams to support smooth daily operations.
• Identify, report, and escalate incidents, near misses, delays, route deviations, or operational risks in a timely manner to enable corrective action and service continuity.
• Support operational continuity by adhering to assigned duties and contributing to service reliability through flexibility, responsiveness, and compliance with operational requirements.
  

Efs

• Provide safe, punctual, and reliable transportation of employees between accommodation, workplace, and designated pick-up and drop-off locations as per approved routes and schedules.
• Adhere to assigned rosters, trip schedules, and route plans to ensure uninterrupted employee transport services and minimal delays.
• Maintain a respectful, orderly, and secure travel environment through courteous interaction, adherence to conduct standards, and enforcement of transport rules.
• Support workforce mobility by proactively escalating delays, route challenges, or vehicle issues that may impact employee transportation services.
  

Scl

• Ensure timely and accurate transportation of materials, equipment, and supplies between warehouses, production units, and operational locations as per dispatch and delivery schedules.
• Safely load, transport, and unload goods, ensuring correct handling, securing, and protection of cargo throughout the logistics process.
• Coordinate with warehouse, logistics, and receiving teams to verify quantities, documentation, and ensure smooth handover of materials.
• Support efficient logistics operations by meeting delivery timelines and proactively communicating delays, risks, or deviations.
  

Qualifications

Education Qualification:

• a) High School Certificate Qualification or equivalent qualification (must have)
• b) Valid U.A.E. Driving License – Category 4 (Heavy Truck) and successful completion of the company driving test (Mandatory)
  

Work Experience

• Years of Experience: Minimum of 3 years relevant driving experience
• Area of Experience: Experience in a logistics, transport, aviation, or industrial environment as a Truck Driver or in a similar role.
  

Skills

• Proficient in written and spoken English, with good communication skills and attention to detail
• Sound knowledge of basic vehicle inspection and preventive maintenance, including tyre pressure, oil, and water level checks
• Knowledge of First Aid, safety procedures, and basic firefighting (Preferred)
• Ability to safely and efficiently operate fully loaded vehicles
• Ability to obtain and maintain a Restricted Area Security Pass (RASP)
• Physically fit to perform manual handling tasks, including bending, kneeling, stooping, climbing, and ladder usage
• Ability to work independently as well as collaboratively within a team environment
• Willingness and flexibility to work in shifts, including nights, weekends, and public holidays as required

Mixologis

About the job

Responsibilities

• Drive the creation, presentation, and continuous improvement of the bar menu, ensuring alignment with F&B standards and introducing innovative concepts to enhance the guest experience.
• Collaborate with F&B Supervisors to plan and deliver training for all service staff on beverage preparation and service standards, including menu refreshers, developing training content, and conducting regular skills assessments.
• Supervise and manage assigned bar operations end-to-end, coordinating with supervisors and managers to ensure seamless service and operational efficiency.
• Ensure accurate preparation and service of beverages by pouring, mixing, and blending according to recipes to guarantee quality, consistency, and guest satisfaction.
• Provide day-to-day guidance to bar-assigned service staff, including task allocation, coaching, and performance feedback to ensure consistent service standards.
• Deliver courteous and professional service to all guests, ensuring positive and memorable experiences supported by extensive beverage knowledge.
• Monitor, review, and control inventory and stock management, ensuring cost efficiency, accuracy in requisitions, and timely availability of beverages and materials without service disruption.
• Address and report guest complaints promptly and work collaboratively with the team to resolve issues effectively.
• Ensure adherence to EKFC Occupational Health, Safety, and Quality Policies (ISO 9001:2008), applying safe working practices and implementing corrective actions as required.
• Ensure all responsibilities are executed in line with departmental procedures while proactively monitoring compliance, driving continuous improvement initiatives, and upholding EKFC’s standards of quality, safety, and service excellence across all lounge operations.
  

Qualifications

to be updated by TA

Senior Waiter Premium Lounge

About the job

Responsibilities

Key Result Areas:

• Ensure that all our customers and guests receive high standards of service to have an exceptional experience.
• Assist with table service and ensure the dining areas remain clean and organized by promptly clearing dishes to maintain a tidy and inviting
  

dining environment.

• Follow standard opening and closing procedures to ensure the outlet is properly prepared.
• Comply to the company’s established hygiene policies and procedures to maintain proper food and equipment handling standards.
• Attend to customer complaints satisfactorily or seek the assistance of the supervisor to ensure customer satisfaction.
• Report to the Assistant F&B Supervisor about any complain, staff absenteeism or shortage in stocks to ensure timely resolution and smooth
  

operations.

• Assist in maintaining sufficient stock during the entire shift including checking all the received stock to make sure that the same is in
  

accordance with the order, quality and quantity and display or store them to maintain inventory accuracy.

• Ensure tasks such as wiping, cleaning, polishing, organizing, collecting, loading, dispatching and others as assigned by the line manager are
  

performed as per Emirates Flight Catering standards.

• Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2015 international standards and executes all
  

responsibilities according to the department work procedures while reflecting EKFC Quality Policy.

Qualifications

Knowledge, Skills & Minimum Experience:

Education Qualification

• High school certification (must have)
• Diploma or equivalent qualification (preferred)
  

Work Experience

• Minimum of 3 years of experience in the hospitality industry.
  

Skills

• Good command in spoken and written English
• Positive and service-oriented attitude
• Good command of customer service skills
• Ability to handle a high-volume service environment
• Strong organizational, multitasking skills and attention to detail.

Hostess

About the job

Responsibilities

• Welcome guests and guide them to their seating arrangement to ensure a smooth and inviting atmosphere for exceptional guest experience.
• Explain F&B offerings, specifically buffet options and coordinate effectively with colleagues such as servers, chefs, and managers to facilitate seating arrangements and ensure seamless service delivery.
• Monitor customer feedback and deliver timely reports to the Supervisor on Duty to facilitate informed decision-making and improve guest satisfaction levels.
• Collect the VIP and IO (Invitation-Only) lists from EK reception each day, promptly notifying the Supervisor on Duty and Chef on Duty about upcoming VIPs and IO visits to facilitate operational efficiency, enhance preparedness, communication, and service for VIP and IO guests.
• Maintain a comprehensive record of VIP and IO guest preferences and visit details by logging information after each interaction, facilitating personalized service and enhanced guest experiences for future visits.
• Coordinate with Supervisor on Duty to guarantee the presence of essential tools and equipment to facilitate efficient workflow in the designated area.
• Maintain daily wine and store receipts, proper storage of all documentation in the designated location and promptly notify the Assistant F&B Manager of identified discrepancies or non-receivable items from the store to ensure accurate inventory management.
• Transition the shift responsibilities effectively from the preceding shift supervisor and ensure completion of pending tasks which includes accurately filled reports for the shift and their storage in the designated location to provide a comprehensive overview of operational progress, including stock management, facilitating seamless continuity in operations.
• Maintain a clean and organized lounge environment for guest comfort, adhering to hygiene standards, ensuring a clean and inviting atmosphere for guests in compliance with QHSE and hygiene protocols.
  

Qualifications

Education Qualification:

Bachelor’s degree or Diploma in Hotel Management or equivalent qualification.

Work Experience

Minimum of 5 years of experience as a Hostess in a hospitality environment, preferably within upscale hotels or restaurants.

Knowledge of food safety regulations and hygiene protocols is necessary to ensure the safety and well-being of guests and compliance with health and quality standards.

Skills

Strong Communication and Interpersonal skills, with ability to interact confidently with diverse guests (English – fluent, Arabic – added advantage).

Excellent organizational skills and the ability to multitask effectively in a fast-paced environment.

Ability to collaborate seamlessly with colleagues, including waiters, supervisors and Airline clients.

Ability to maintain accurate records, manage inventory effectively, and follow established procedures and guidelines precisely.

Waiter Premium Lounge

About the job

Responsibilities

Key Results Area:

• Ensure that all our customers and guests receive high standards of service to have an exceptional experience.
• Assist with table service and ensure the dining areas remain clean and organized by promptly clearing dishes to maintain a tidy and inviting dining environment.
• Follow standard opening and closing procedures to ensure the outlet is properly prepared.
• Comply to the company’s established hygiene policies and procedures to maintain proper food and equipment handling standards.
• Attend to customer complaints satisfactorily or seek the assistance of the supervisor to ensure customer satisfaction.
• Assist in maintaining sufficient stock during the entire shift including checking all the received stock to make sure that the same is in accordance with the order, quality and quantity and display or store them to maintain inventory accuracy.
• Ensure tasks such as wiping, cleaning, polishing, organizing, collecting, loading, dispatching and others as assigned by the line manager are performed as per Emirates Flight Catering standards.
• Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2015 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
  

Qualifications

Knowledge, Skills & Minimum Experience:

Education Qualification

• High school certification (must have)
• Diploma or equivalent qualification (preferred)
  

Work Experience

• Minimum of 2 years of experience in the hospitality industry.
  

Skills

• Good command in spoken and written English
• Positive and service-oriented attitude
• Good command of customer service skills
• Ability to handle a high-volume service environment
• Strong organizational, multitasking skills and attention to detail.

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