Zahrawi Group CAREER: APPLY NOW FOR THE LATEST VACANCIES

Established in the late eighties, the Zahrawi Group has matured into a premier distributor and solution architect within the specialized sectors of medical instrumentation and life science technologies. Since its inception in 1989, the organization has dedicated itself to bridging the gap between global healthcare innovations and the regional requirements of the Middle East. Its operational footprint spans a significant portion of the Gulf Cooperation Council, maintaining a robust presence in the United Arab Emirates, the Kingdom of Saudi Arabia, Qatar, Bahrain, and Oman. By focusing on critical niches such as diagnostic laboratories, analytical research facilities, surgical units, and cardiovascular medicine, the company has positioned itself as an indispensable partner to the healthcare infrastructure of these nations.

The trajectory of the business shifted significantly in 2013 when ReAya Holding entered into a strategic partnership with the group. This collaboration deepened over the following years, culminating in 2016 when ReAya Holding transitioned into the role of majority shareholder. This transition provided the financial backing and strategic oversight necessary to scale operations across multiple borders while maintaining the high standards of service that the original founders envisioned. Today, the organization functions as a massive bridge for international commerce, representing a prestigious portfolio of over seventy global manufacturers. These partnerships include world-renowned entities such as Medtronic, Sysmex, and Smith & Nephew, alongside specialized leaders like Mallinckrodt, Dako, Sakura, Laborie, and Hitachi. By acting as the local face for these international giants, the group ensures that cutting-edge medical technology is accessible to regional practitioners without the logistical hurdles of direct international procurement.

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The core philosophy driving the daily operations of the company is the belief that healthcare outcomes are inextricably linked to the precision and punctuality of supply chains. Because medical professionals rely on specific tools to save lives and diagnose complex conditions, the group treats the delivery of every piece of equipment as a mission-critical task. Their client base is remarkably diverse, reflecting the broad utility of their product catalog. They serve large-scale government and private hospitals that require heavy surgical machinery, as well as diagnostic and clinical laboratories that need high-throughput testing kits. Beyond the clinical setting, the company provides essential tools to academic institutions, universities, and specialized research centers, fostering an environment where scientific discovery can thrive in the region.

The fundamental purpose of the enterprise is to deliver more than just physical goods; it aims to provide a comprehensive support ecosystem. This involves not only the initial sale of top-tier medical and laboratory products but also the ongoing technical services and clinical support required to keep such sophisticated technology operational. The ultimate objective is to cultivate an environment where every interaction results in a rewarding experience for the end-user. By prioritizing reliability and technical expertise, the group works to transform standard business transactions into enduring partnerships characterized by mutual trust and long-term loyalty.

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In terms of organizational scale, the company has grown into a substantial employer, maintaining a workforce that fluctuates between five hundred and one thousand dedicated professionals. This team includes a significant number of associated members who contribute to the specialized knowledge base required to service such a technical industry. Headquartered in the Gulf and KSA region, the firm continues to evolve as a leader in medical equipment manufacturing and distribution. Even as the healthcare landscape changes with new digital advancements and shifting regulatory requirements, the group remains anchored by its original 1989 commitment to excellence, ensuring that the medical communities of the Middle East are equipped with the very best tools available on the global market.

Product Executive/Specialist – Neurosurgery – (640)

The incumbent will be responsible for promoting products and services, identifying new sales opportunities, negotiating contracts, and ensuring customer satisfaction to maximize profits.

ACCOUNTABILITIES

Policies & Procedures:

Adhere to all Zahrawi Policies & Procedures as applicable.

Market Knowledge:

Conducting market research to identify new potential customers.
Analyzing market trends to identify new products in the market and understanding their advantages and disadvantages.
Planning and assisting with new product releases and events.
Maintaining technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

Establishing contact with new customers to inform them of our products, understanding their need and how we can help them.
Providing potential customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
Following up with the new customers after the demo session to negotiate contracts and packages.
Ensuring all details of the contract are compliant with our rules & regulations.
Following up with the Procurement & Logistics team with regards to sending them the products and ensuring that it reaches them on time.

Marketing:

Coordinating with the Marketing Department for any new materials that need to be done.

Sales:

Maintaining relationships with existing customers by providing them with support, information, and guidance.
Recommending new products to existing customers as per their need and providing them with support, information, and guidance to ensure a great relationship with them.
Providing existing customers with support, information, and guidance by performing product demonstrations to them and gathering their feedback.
Assisting the customers in answering all product-related questions in a professional and timely manner.
Recommending new service improvements to further build on the relationship.
Advising helpful new product recommendations and suggestions to customers to increase revenue.
Negotiating contracts and packages with existing customers.
Maintaining quality service by establishing and enforcing Zahrawi standards.
Contributing to the team effort by achieving the annual target set by the management and assisting the team when needed.

Operating Theatre (If Applicable):

Assist in surgeries by accompanying doctors and nurses, providing support with any equipment-related issues they may encounter during procedures

Data Tracking:

Preparing reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.

Orders:

Placing orders to the concerned purchase coordinator.

Invoicing:

Coordinating with the Finance Department to ensure proper invoicing of the products and following up with them with regards to the collection/payment.

Delivery:

Coordinate with the warehouse for the timely deliveries.

Application:

Conducting training session to customers.
Assisting the customers with the equipment that is being used.
Solving any issues that they might be facing while using the equipment.

REQUIREMENTS

Education: Bachelors Degree
Additional details: Candidates are preferred to be based in UAE. Must have valid UAE driving license.
Experience: 2+ years of experience
Job Specific Skills: Experience related to Neuro, Neuro modulation, Neurosurgery, Neuro navigation.

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