Jetex CAREERS:APPLY NOW FOR THE LATEST VACANCIES

Jetex has become one of the most recognized names in the global business aviation industry by consistently delivering premium aviation services that combine operational excellence, innovation, and customer-focused solutions. Since its establishment in November 2005, the company has experienced significant growth, evolving from a regional aviation service provider into an internationally respected organization with operations spanning multiple continents. Continuous investment in advanced technologies, world-class facilities, and highly skilled professionals has enabled Jetex to maintain a strong competitive position within the rapidly changing aviation sector.
The foundation of Jetex was built upon a vision to elevate private aviation beyond traditional expectations. Instead of focusing solely on aircraft handling and logistical support, the company introduced a comprehensive approach that emphasizes efficiency, convenience, safety, and exceptional customer experiences. This philosophy has allowed Jetex to establish long-lasting relationships with private aircraft owners, corporate clients, government organizations, and international travelers seeking seamless aviation services.
From the earliest stages of development, innovation became one of the defining characteristics of the organization. Rather than relying on conventional industry practices, Jetex consistently explored new technologies, operational strategies, and service models capable of improving every stage of the travel experience. The introduction of modern digital solutions, streamlined flight support systems, and integrated aviation management services has significantly enhanced operational performance while simplifying travel arrangements for clients worldwide.
Over the years, the organization has expanded its global presence through strategic partnerships and the establishment of Fixed Base Operator (FBO) facilities in key international aviation hubs. This expansion has strengthened its ability to provide consistent, high-quality services across diverse geographic regions. Today, Jetex maintains an extensive international network that supports business aviation operations throughout Europe, the Middle East, Asia, Africa, and North America, ensuring reliable assistance regardless of destination.
A major factor contributing to the company’s reputation is its unwavering commitment to safety. Aviation remains one of the most highly regulated industries in the world, requiring strict compliance with international operational standards and continuous risk management practices. Jetex prioritizes safety across every aspect of its operations, including aircraft ground handling, fueling, flight planning, passenger services, maintenance coordination, and security management. Comprehensive operational procedures, regular staff training, and adherence to internationally recognized aviation regulations contribute to maintaining high levels of reliability and operational excellence.
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Exceptional service quality has also played an essential role in shaping the company’s identity. Every stage of the customer journey has been carefully designed to provide efficiency, comfort, and personalized attention. Travelers using Jetex facilities experience streamlined airport procedures, dedicated concierge assistance, luxurious passenger lounges, private meeting spaces, and customized travel arrangements that minimize delays while maximizing convenience. This personalized approach distinguishes the company from conventional aviation service providers and reflects a strong understanding of modern traveler expectations.
Luxury within the aviation industry extends far beyond elegant interiors or premium amenities. Jetex has redefined luxury by integrating operational precision with personalized hospitality, creating an experience that combines exclusivity with practical efficiency. Every service is tailored to meet individual preferences, allowing clients to enjoy smooth and stress-free travel while maintaining complete privacy and flexibility throughout the journey.
The company’s portfolio includes a wide range of aviation support services designed to meet the diverse requirements of private and corporate aviation. Aircraft fueling, flight planning, ground handling, aircraft parking, hangar management, maintenance coordination, permit acquisition, crew support, and executive travel assistance are delivered through integrated operational systems that ensure reliability and consistency. These comprehensive solutions simplify complex aviation logistics while allowing aircraft operators to focus on safe and efficient flight operations.
Technology continues to play a significant role in Jetex’s operational success. Digital platforms have improved communication between operational teams, clients, airports, and aviation authorities, enabling faster decision-making and more accurate coordination. Advanced scheduling systems, real-time operational monitoring, and automated flight support services reduce administrative complexity while improving response times during routine operations and unexpected situations. Continuous investment in technological advancement demonstrates a long-term commitment to operational efficiency and service innovation.
Global expansion has required the organization to understand the diverse operational requirements of international aviation markets. Different countries maintain unique regulatory frameworks, airport procedures, and customer expectations. Successfully operating across multiple regions demands flexibility, cultural awareness, and strong relationships with aviation authorities and airport partners. Jetex has successfully adapted to these challenges by developing standardized operating procedures that maintain consistent service quality while respecting local regulations and market conditions.
Highly qualified professionals remain one of the company’s greatest strengths. Aviation specialists, customer service representatives, operational coordinators, flight support experts, engineers, and ground handling personnel work collaboratively to deliver efficient and reliable services around the clock. Continuous professional development programs ensure that employees remain knowledgeable about evolving aviation regulations, emerging technologies, operational best practices, and customer service standards. Investment in employee training contributes directly to improved operational performance and enhanced customer satisfaction.
Environmental responsibility has also become an increasingly important component of modern aviation. Jetex recognizes the need to support more sustainable aviation practices through operational improvements, resource efficiency, and environmentally conscious initiatives. Efforts to reduce unnecessary fuel consumption, optimize operational processes, adopt energy-efficient technologies, and support sustainable aviation initiatives demonstrate a commitment to balancing business growth with environmental stewardship. As sustainability becomes a central priority across the aviation industry, continuous improvement in environmental performance remains an important organizational objective.
Strong leadership and strategic planning have guided the company’s remarkable growth over nearly two decades. Expansion has been achieved through carefully selected investments, innovative service development, and a clear understanding of emerging trends within global business aviation. Instead of pursuing rapid growth without direction, the organization has focused on building a sustainable business model capable of delivering long-term value while maintaining consistently high service standards.
Recognition within the aviation industry reflects the success of this long-term strategy. Numerous awards and international acknowledgments have highlighted excellence in customer service, operational performance, innovation, and luxury aviation experiences. Such achievements reinforce the company’s reputation as a trusted aviation partner capable of meeting the complex requirements of high-profile clients, multinational corporations, government agencies, and private travelers.
The future of business aviation continues to evolve through advances in digital technology, sustainable operations, and changing customer expectations. Jetex remains committed to embracing these developments by investing in innovative solutions that improve operational efficiency while enhancing passenger experiences. Continuous adaptation to technological progress, regulatory changes, and industry transformation ensures that the organization remains well positioned for future growth within the competitive global aviation market.
From its beginnings in November 2005 to its current status as an internationally recognized aviation services provider, Jetex has consistently demonstrated a commitment to excellence, innovation, and customer satisfaction. Through strategic expansion, advanced operational capabilities, personalized service delivery, and uncompromising safety standards, the company has established a distinctive position within global business aviation. Its continued focus on quality, technological advancement, and exceptional travel experiences has transformed private aviation into a service that combines luxury, efficiency, reliability, and world-class operational performance.
Open Positions & Qualifications
1. Guest Experience Executive – Dubai
Job Description
Company Overview:
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain-from trip planning to indulging passengers with exceptional hospitality-Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.
Job Purpose:
The Guest Experience Executive is responsible to provide high-quality service to the FBO visitors and passengers as they enter the Terminal until they reach the aircraft. The executive will be the first point of contact with all customers and are therefore due to represent Jetex brand and image in an elegant and seamless manner.
Duties & Accountabilities:
- Provide high-level of customer service to all clients by maintaining a pleasant, professional, friendly, and outgoing attitude.
- Meet and greet clients and guests arriving to the FBO terminal.
- Manage passengers’ documentation and custom requirement.
- Attend customer requests, such as menu ordering and seating arrangements around the FBO terminal, in a timely and accurate manner.
- Handle customer complaints pleasantly and courteously.
- Compile and organize the flight details for the passengers scheduled to arrive the next day.
- Coordinate movement of passengers and luggage both outside and inside the FBO terminal.
- Assist in tasks during work event including exhibitions/shows.
- Complete any other duties assigned by Line Manager.
Compliance-related duties:
- Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
- The employee is expected to exercise their duty of care, and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.
Requirements:
| Qualifications | Bachelor’s Degree or Official CertificationValid UAE driving license is required |
| Experience | 2+ experience in the Hospitality industry, knowledge of another language is preferred |
| Skillset | Fluent in English Intermediate IT skills (MS Office database management) |
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2. Operational Analyst – Dubai
Job Description
Job Purpose:
The Operational Analyst will act as a regional operational controller and project oversight lead responsible for monitoring live operations, constructing scalable operational processes, evaluating expansion feasibility, and ensuring that both new and existing locations achieve defined operational objectives. The role combines field deployment, executive coordination, vendor oversight, and strategic feasibility analysis to ensure operational goals are properly designed, implemented, and delivered.
Job Duties & Accountabilities:
Oversee operational performance across multiple locations, ensuring strong governance, alignment with corporate strategy, and consistent execution standards.
Monitor and analyze key KPIs including service levels, manpower efficiency, cost performance, safety metrics, and regulatory compliance, identifying gaps and implementing corrective action plans.
Lead operational oversight of new station launches, ensuring full operational readiness prior to go-live, tracking milestones, and conducting post-launch performance evaluations.
Monitor ongoing projects at existing locations to ensure operational targets, timelines, and quality standards are achieved.
Develop, implement, and standardize operational SOPs, reporting structures, and scalable models adaptable to varying regulatory environments.
Represent the company in meetings with airport authorities and governmental entities, supporting regulatory approvals and operational alignment.
Coordinate closely with senior executives and cross-functional teams including Operations, Commercial, Finance, and HR to ensure seamless project delivery.
Manage and evaluate third-party vendor performance against agreed service levels and KPIs, recommending improvements where required.
Conduct operational feasibility studies for expansion projects, assessing infrastructure, staffing models, equipment needs, traffic projections, and cost implications, and providing executive-level recommendations.
Evaluate cost structures across stations, identify optimization opportunities, support budgeting and forecasting, and escalate operational risks with clear mitigation strategies.
Ensure strict adherence to company policies, documented procedures, and health and safety responsibilities in line with compliance standards.
| Qualification & Experience | Bachelors degree in Business/Operations Management, or related field.5+ years experience in operations analysis preferably in Aviation/Hospitality.Experience within hospitality or premium commercial environments is an advantage.Advanced Excel (financial modeling, scenario analysis, dashboards).Experience with BI tools (Power BI, Tableau, or similar).Strong operational data interpretation and trend analysis capability.Familiarity with project management tools (MS Project, Asana, Smartsheet, etc.). |
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3.Guest Experience Executive- Abu Dhabi
Job Description
Company Overview:
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain-from trip planning to indulging passengers with exceptional hospitality-Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.
Job Purpose:
The Guest Experience Executive is responsible to provide high-quality service to the FBO visitors and passengers as they enter the Terminal until they reach the aircraft. The executive will be the first point of contact with all customers and are therefore due to represent Jetex brand and image in an elegant and seamless manner.
Duties & Accountabilities:
- Provide high-level of customer service to all clients by maintaining a pleasant, professional, friendly, and outgoing attitude.
- Meet and greet clients and guests arriving to the FBO terminal.
- Manage passengers’ documentation and custom requirement.
- Attend customer requests, such as menu ordering and seating arrangements around the FBO terminal, in a timely and accurate manner.
- Handle customer complaints pleasantly and courteously.
- Compile and organize the flight details for the passengers scheduled to arrive the next day.
- Coordinate movement of passengers and luggage both outside and inside the FBO terminal.
- Assist in tasks during work event including exhibitions/shows.
- Complete any other duties assigned by Line Manager.
Compliance-related duties:
- Adhere to the documented procedures of the organization or department and retain documented evidence related to the performance of their role.
- The employee is expected to exercise their duty of care and must be aware of their health and safety responsibilities, accountability and authority; and shall comply with the policies and procedures outlined by the organization.
Requirements:
| Qualifications | Bachelor’s Degree or Official CertificationValid UAE driving license is required |
| Experience | 2+ experience in the Hospitality industry, knowledge of another language is preferred |
| Skillset | Fluent in English Intermediate IT skills (MS Office database management) |
APPLY NOW
4.Butler – Dubai
Job Description
Company Overview:
Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain-from trip planning to indulging passengers with exceptional hospitality-Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.
Job Purpose:
The Butler plays a key role in delivering a first-class experience. As the first point of contact, the Butler welcomes passengers arriving at and departing from the VIP terminal. This role is critical, as it sets the tone for the entire passenger journey and ensures the highest standards of service are consistently delivered.
Key Responsibilities:
- Must provide excellent customer service to all passengers by maintaining a pleasant, professional, friendly, and outgoing demeanor.
- Assist passengers with carrying their hand luggage.
- Provide adequate seating arrangements around the VIP terminal.
- Providing passengers with personalized service.
- Having a thorough understanding of all VIP Terminal amenities for passengers.
- Collaborating with all departments (guest experience, housekeeping, food services, etc.) to meet the needs of passengers.
- Maintains the privacy of passengers’ information and activities.
- Assist in tasks at event related work including exhibitions/shows and coordinating maintenance both exterior and interior of the VIP terminal.
- Other duties assigned by Line Manager.
Requirements:
| Education | Relevant degree or post-graduate qualification, or equivalent experience |
| Experience | Minimum 2 years of experience in 5* hotel/luxury resort industry |
| Skills | Good communication skills, Excellent customer service, Understanding of good grooming standards |
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